Q:What type of sculptures do you sell?
- We specialize in rare, antique, and pre-owned sculptures curated for collectors and art enthusiasts.
- Our collection includes vintage pieces, decorative sculptures, and one-of-a-kind statement art.
- Each item is selected for its artistic value, uniqueness, and historical significance.
- We focus on quality over quantity, ensuring every sculpture stands out.
Q: Are your sculptures authentic?
- Yes, we carefully source and review each sculpture to ensure authenticity.
- Any available certificates or provenance details are mentioned in the product description.
- We aim for full transparency regarding origin, material, and condition.
- Our goal is to provide genuine collectible pieces you can trust.
Q: Are the items brand new or used?
- Most of our items are pre-owned, vintage, or antique.
- These pieces may show natural signs of aging, which add to their character.
- We clearly describe the condition of each item before purchase.
- We do not sell mass-produced or factory-new sculptures.
Q: Do you ship internationally?
- Yes, we offer international shipping to selected countries.
- Shipping costs and delivery times vary depending on your location.
- Customs duties and import taxes may apply based on your country.
- We ensure secure packaging for safe global delivery.
Q:How are sculptures packaged for shipping?
- All sculptures are carefully packed using protective materials.
- We use secure boxing methods to prevent movement during transit.
- Fragile items receive extra cushioning and handling care.
- Our goal is to ensure your sculpture arrives safely and intact.
Q: Can I return a sculpture if I don’t like it?
- Due to the nature of antique and pre-owned items, most sales are final.
- Returns are only accepted if the item is significantly different from the description.
- Requests must be made within the specified return period.
- Please review product details carefully before purchasing.
Q: What if my item arrives damaged?
- If your item arrives damaged, contact us immediately.
- Provide photos or videos showing the damage and packaging.
- We will review the case and offer a suitable resolution.
- This may include a refund, replacement, or store credit.
Q: How long does shipping take?
- Shipping times vary depending on your location.
- Orders are processed within a short handling period.
- International deliveries may take longer due to customs.
- You will receive tracking information once your order is shipped.
Q:Do you offer custom or commissioned sculptures?
- Currently, we focus on curated and ready-to-ship sculptures.
- We do not offer custom-made or commissioned pieces at this time.
- Our collection is based on rare finds and unique discoveries.
- This ensures every item remains exclusive and limited.
Q: Can I reserve a sculpture before purchasing?
- Due to high demand and limited stock, we do not offer reservations.
- Items are sold on a first-come, first-served basis.
- We recommend completing your purchase promptly.
- Once sold, items may not be restocked.
Q: How do I know the condition of the sculpture?
- Each product listing includes detailed condition descriptions.
- High-quality images are provided from multiple angles.
- Any visible wear, marks, or imperfections are disclosed.
- We aim to provide a clear and honest representation of every item.
Q: What payment methods do you accept?
- We accept secure payments through trusted payment gateways.
- Options may include debit cards, credit cards, and other supported methods.
- All transactions are encrypted and protected.
- Your payment information is handled securely at all times.
Q:Do you offer discounts or promotions?
- Occasionally, we may offer special promotions or limited-time offers.
- Due to the rarity of our items, discounts are not always available.
- We recommend subscribing to updates for exclusive deals.
- Each piece is priced based on its uniqueness and value.
Q: Can I track my order?
- Yes, tracking details are provided once your order is shipped.
- You can monitor your shipment in real time.
- Delivery updates will depend on the shipping carrier.
- Contact us if you need assistance with tracking.
Q: How can I contact Lume Sculptures?
- You can contact us via email at contact@lumesculptures.com.
- We aim to respond to all inquiries promptly.
- Our support team is available to assist with orders and questions.
- Customer satisfaction is our top priority.